When We Are Active
FactIntegrity operates on a structured schedule to maintain content updates, respond to audience inquiries, and perform regular E-E-A-T revisions. While our website is available globally 24/7/365, our writing desk, testing laboratory, and support teams operate during the hours listed below.
Desk Hours & Response Schedules
| Department | Operating Hours (EST) | Average Response Time |
|---|---|---|
| General Support Desk | Monday - Friday: 9:00 AM - 5:00 PM | 24-48 Hours |
| Lead Editor Review Desk | Monday - Thursday: 10:00 AM - 4:00 PM | 3 Business Days |
| System Engineering Labs | Tuesday - Friday: 8:00 AM - 6:00 PM | Varies (Test dependent) |
| Urgent Correction Requests | Saturday - Sunday: Monitoring Active | 12 Hours |
Holidays & Maintenance Downtime
Our editorial and testing departments are closed on major US federal holidays. Standard system maintenance on server databases and static generators is conducted weekly on Sundays between 2:00 AM and 4:00 AM EST. During this maintenance window, minor admin dashboard delays may occur, but static live articles remain fully accessible.